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Privacy Policy

Privacy Policy for Shopme Agent

Effective Date: April 12, 2025

Introduction

This Privacy Policy describes how Shopme Agent ("we", "our", or "app") collects, uses, and shares your personal information when you use our shopping assistant application. We are committed to protecting your privacy and ensuring you have a positive experience while using our app.

Information We Collect

  • Personal Information
    • Account Information: When you create an account, we collect your email address and generate a unique user ID.
    • Device Information: We collect device identifiers (such as device ID, vendor ID), which help us identify your device for security and functionality purposes.
    • Location Information: With your permission, we may collect your location information to provide location-based services such as shipping fee calculation and finding nearby stores.
  • Non-Personal Information
    • App Usage Data: We collect information about how you interact with our app, including features you use, pages you view, and your shopping preferences.
    • Order Information: We collect information about your orders, including product details, prices, and shipping addresses.
    • Shipping Addresses: We store any addresses you provide for delivery purposes.

How We Use Your Information

  • Provide, maintain, and improve our app features and services
  • Process your shopping transactions and orders
  • Estimate shipping fees and delivery times
  • Personalize your shopping experience
  • Authenticate your identity and protect against fraud
  • Communicate with you about your account, orders, and our services
  • Send you notifications and updates about your orders and account

Data Sharing and Disclosure

  • We may share your information with:
  • Service Providers: Third-party service providers who help us deliver our services (e.g., payment processors, shipping companies)
  • Analytics Providers: To help us understand app usage and improve our services
  • Legal Requirements: When required by law, legal process, or government requests
  • We do not sell your personal information to third parties.

Data Export and Deletion

  • You can:
  • Export your personal data through the app's Profile section
  • Delete your account and associated data through the Profile section

Your Choices and Rights

  • You have the right to:
  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Opt-out of marketing communications
  • Control app permissions through your device settings (camera, location, storage)

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our app is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, which may have different data protection rules.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]

App Permissions

  • This app requires the following permissions:
  • Camera: To allow you to take photos for your profile or product reviews
  • Photo Library: To save or upload images
  • Location: To provide location-based services and shipping calculations
  • Storage: To save data locally on your device
  • You can manage these permissions at any time through your device settings.

For privacy-related questions, please contact us at [email protected]